Tips: Troubleshoot setup

Created by Doan Kieu, Modified on Wed, 17 Sep at 3:15 PM by Thu Nguyen

If the setup didn't work, try the following steps:

  1. Reboot your Chromecast.
  2. Unplug your router, then plug it back in.
  3. Connect manually to your Chromecast's service set identifier (SSID).
    1. Open your phone's Settings app and then tap Wi-Fi and then connect to the Chromecast SSID.
    2. Open the Google Home app and try to set up your device again.
  4. Factory reset your Chromecast.
  5. Contact Nest Help for further support.


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